Anyone with knowledge or concerns about the care of a patient/resident in a licensed healthcare facility may file a complaint with their State Survey Agency. Facility Licensing and Investigation Section (FLIS) is the agency that has regulatory oversight for all the licensed healthcare entities in the state.
You may click this link FLIS Complaint Submission to file a complaint if you are concerned about the health care, treatment, or services that you or another person received or did not receive in the facility. Some reasons for filing a complaint would include abuse, neglect, poor care, not enough staff, unsafe or unsanitary conditions, dietary problems, or mistreatment.
Note: The CDC vaccine card, your provider’s portal record, VAMS certificate, and the CT WiZ official immunization record are all acceptable forms of proof of your COVID-19 vaccination.
If you would like unenroll in the CoVP program at this time, please submit a ticket and include your clinic information and your anticipated end date. Please use up your remaining inventory. Once your ticket is submitted and reviewed, someone from DPH will contact you to complete the close out process.
Complete this form to request a call-back from your local Community Action Agency (CAA). CAA staff will help you sign up for Water and/or Energy Assistance programs.